I?m a communications manager with a company that relies on communication with customers through the telephone. The whole business runs on customer service and phone calls. We recently switched to VoIP. Business VoIP in NYC has proved to be a wonderful and smooth change. Our employees were able to make the switch without any trouble at all and take full advantage of the numerous features. Since our switch, productivity has increased. All calls are being answered and transfers have been quick and seamless leaving our customers happy.
Source: http://www.newlyweddedwife.com/education-news/switching-to-voip/
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